"We don't have a marketing person. We have a buyer with strong opinions."
The bookstore that only emails when something good comes in.
Foxglove sells used books, mostly. There's no calendar. There's a back room that fills up, and a buyer who knows which Highsmiths are first editions. When a shipment is worth talking about, the right twenty readers hear about it before anyone else.
- Genre segments. Subscribers self-tag into mystery, sci-fi, poetry, kids' — they only hear when their shelf gets restocked.
- One-off campaigns. No drip, no automation — just a draft, a quick segment pick, and Send. Foxglove averages one a month, sometimes three in a week.
- Reply-to-hold. Replies route to the shop's inbox, so a regular can claim a signed copy without a checkout flow.